Long Live The Customer
Long Live The Customer
“Long Live the King! Long Live the King! ” Scenes like this are in the Chinese martial art films.
There was a King who was sitting on the throne or standing on the stage, while hundreds of soldiers standing in front of him while brandishing a hand and yelling like that.
The cry of the soldiers it may not actually derived from his conscience. It could just be mere lip service, mostly because the King in ancient times is very powerful. The King was able to punish anyone. The word is law. To the extent there is a term “the king can do no wrong.”
Well, in an era of New Wave Marketing, the marketer should be shouting “Long Live the Customers!”. Why? Just like the King of a bygone era, customers today are very powerful. They are easily worked at brands at any time. They can talk about anything. All customers be heard greeting, surveyed, try to understand, and were kept by all players. So the importance of the meaning of these customers, to the extent that there is a Customer’s Rights Day World (World Consumers Right Day/WCRD) which falls on every March 15.
The rights of customers who fought there are eight, namely: the right to security, right to information, the right to vote, the right to be heard, the right to obtain the satisfaction of basic needs, the right to obtain remedies, the right to education, and the right to a healthy environment.
“Long Live the Customers!” does not mean customers God. Put customers far above us. This means that we as marketers have the right to vote, which the customer should really we serve. Subscribers which is really valuable for us. Not a few customers who intend less well and just wanted to get an advantage in not fair.
In the meantime, customers who are really good and valuable is usually quite feel engage if we treat it as redundant; like King, nothing were kept. It could be that she even feel that we are not sincere to serve him and just based on sheer business interests. If the customer is not valuable more for business, she would be cast.
the most appropriate is putting customers horizontally. Put customers like as our friends. We could converse with tasty and based on the sincere desire to assist our customers.
So, our customer appropriately. “Long Live the Customers!” must be a creed for us so that we too can become a lifetime customer of his supplier. Meaning importance of lifetime customers for businesses already covered in various studies. In his book Loyalty Rules by Frederick Reichheld, for instance, stated that the increase of 5% of customer retention rates will increase the profit between 25% to 95%. So, “Long Live the Customers!” has to be done sincerely. Shouldn’t be lip service, but should really from the heart.
Success Tips By Socrates
Socrates (469-399 BC) was a philosopher of Greece. He is widely known to have exceptional intelligence and wisdom. Not surprising if many youth at the time wanted of him, studied either on business, science, and others.
One of the young men of whom promised to meet early in the morning on the beach. Previous youth is already expressed to Socrates about his desire to learn about how to reach success. They meet in a place they already agreed on.
Socrates immediately ordered the young man went into the sea to sea water drowning out their body internally by the neck. Without giving the command, the sudden sinking head youth such as Socrates. The young man was struggling mightily to get back to the surface.
After seeing the young man nearly fainted, Socrates new head young man. So appears on the surface of the water, the young man was instantly appealing breath of strong-strong to fill her lungs with air. Socrates then asks the young man, “While in the water, what’s the most you need?”
“Air,” replied the young man short while panting.
“That’s the secret of success. If you want to succeed, must fight like you need air in water. You are definitely successful! “said Socrates full meaning while leaving the young man.
Wise readers!
Actually, among the most important factors to achieve success, the most important is a willingness to do something. Anyone person, a chance to be successful people (although educational background or past someone must of course make the chances of being larger).
With willpower hard, everyone can succeed anywhere and in any field. Many major events of the world along the path of history, and it just might be born of a will which is great.
“Man never lacked power, but less willingness,” so Victor Hugo (one of the greatest French poet, in the 19th century).
One example is the once ridiculed Tirto Utomo because selling mineral water in containers. Thanks to the willingness and his struggle, his Martguerita now along with the growing popularity of bottled mineral water.
Success is determined by the strength of willingness from within ourselves to study and work hard, and to improve the quality of self. Any attempt to challenge or obstacle is overcome by providing the best and lived with diligently.
“The power of someone not come from physical capacity, but from a will that solemnly,” stated Mahatma Gandhi.
To Be A Successful Marketing
To Be A Successful Marketing
Marketing, perhaps when you read or hear this word instantly create a salesman and a saleswoman who offer products goods and services from various companies. Many people think negatively about a Marketing job.
Real Marketing is the spearhead of a company that will be Kentuckian whether an enterprise will reach for success or setbacks. Its main task, namely to sell a product or service that is a source of income for an enterprise. Many say that if you ever work as Marketing in one company, then you will have greater life and fighting spirit in the face of the rigors of life in the world.
Here are some tips to be a successful Marketing:
Identify Your market
Specify which segment will You also sells products/services you are selling. Make sure you sell it on the right people, the right user.
Both are interesting
The first impression about yourself will be visible from your appearance. You never know when and where you will meet with Your prospective client. So, please make a good impression and convince prospective client constantly whenever You see, because with your appearance that seems to mess with and convince the client would you rate that the products or services offered has a good quality.
Expand the connection or acquaintance You
Develop Your wing, do not just limited to the small scope only. Expand your insight to enter a world that never knew. The more connections and insight you have then the more chance you have to get a new client.
Hold product or services offered (product knowledge)
Product Knowledge is a factor that you must master. How can you offer a product or service that is being offered to prospective client but you have not mastered fully about the advantages, disadvantages, price, quality and other things.
Out of the comfort zone
try your self to step out of my comfort zone to get new challenges, for example get a client from among you’ve entered before. This will demand you to have the ability to adapt speed.
Do not be quickly satisfied with what you have achieved. You are working with the target, if you are able to get more then there is no reason for you to stop.
Create enthusiasm within you
To create the enthusiasm it takes effort and hard work, intentionality, and action. Enthusiasm is the action or effort is not just a goal. Then strive to embody what did you aspire to.
Mental resilience
World Marketing is a world full of competition in anything, therefore you must have a very strong mentally. An offer which you submit is not always acceptable to the client. Rejection is already reasonably in the world of Marketing, then it takes patience and extra mental stamina. Remain consistent in work and perseverance is the key to your success.
Note the testimonials.
If Your Client feel satisfied with the product or service you are selling, noted testimony from them. A testimony is very meaningful as evidence of the superiority of your product. They might say things that have never been thought of by you.
Don’t be afraid and Wavering
Don’t be afraid and Wavering
The most dangerous enemy in the world it is a timid and wavering. The most loyal friend, is just an unwavering courage and conviction (Andrew Jackson)
When we have a nature fearful and doubtful, then our mind is continuously filled by two things. And did you know that you have in mind, what more continuously, will give a reaction to our body. As a result of doing something we became less confident, and obviously the results obtained are not maximum, which is definitely a disadvantage for us.
Rather than dwell on the negative things to the two who became our enemy, the better we have a faithful companion, namely courage and unwavering beliefs. Both of these things are positive and makes us confident Ndjamena that can do a variety of things optimally.
So to reach the success of the first course, we had to prepare by studying constantly, then we also need to prepare mentally. Imagine events we’re working on is running smoothly and successfully, visualize it with real in our minds. And when we do it for real, then we are not afraid and faltered again, but we have to be brave and steadfast beliefs have to do so.
Here’s the Obligatory Financial Intelligence Material we should Master
Here’s the Obligatory Financial Intelligence Material we should Master
To pass from a level of education, then we have to go through and pass a wide range of courses that have been In addition to grabbing the graduation we also have to spend all this time in order to reach a usually a degree of recognition/title. So we deserve to undergraduate, Master’s or a doctor for specific disciplines.
But unfortunately, we so far as in terms of an actual science has always attached with everyday life. Without which we would not be able to do anything, that is the science about the money! Since the primary school up to college we spent tens of years, hardly ever taught us about the science of money, finance, investment etc. (except the Department of accounting/Economics). So it is very reasonable at this time our understanding grown old and very skimpy on how to manage money, debt, setting up the various needs of the future Fund and others. So it’s no wonder many of us are finally in acute financial abyss. And it’s not looking at You is a graduate of elementary, junior high, HIGH SCHOOL, S1, S2 S3 even! Because the science of financial literacy is supposed to be mandatory to be overpowered science all people both men and women.
From that on the writings of this time we will be sharing a bit about what material is important and we should be obliged to settle together, most of which we see from her book of Prof. Adler h. Manurung & Lutfi t. Rizky, um, RFA, entitled “Successful Financial Planner: A Complete Guide”. Such materials include:
- Understanding the current financial conditions (financial checkup). This material needs to be controlled so you know first what kind of financial condition of your family at this time. Whether in the condition healthy or sick.
- Make Financial Planning. Here we should be able to determine and defensiveness what are the financial goals of our family in accordance with their respective needs. For example the goal planning for Hajj, eduction Fund starting from level PG-KT–junior-SENIOR HIGH SCHOOL-PT, preparation funds vacations and much more.
- Budget Income & Family Shopping. You should be able to make the budgeting of the revenue and expenditure of families in one period. This will really help you keep moving in order to stay in the corridor of the budget predetermined.
- Debt Management. This is one of the essential material we need to master together. Because the debt has become part of our financial life. Starting from debt CAR LOANS, MORTGAGES, credit cards etc. At least we understand about this material; Ratio-the ratio of Debt we are, how we calculate loan interest, calculating the interest rate credit cards, how to avoid credit card debt trapping, etc.
- Management of an Emergency Fund (emergency fund). This material will help us calculate the magnitude of the needs of emergency fund, specifying the liquidity and must be placed where.
- Risk Management Insurance. By mastering these materials we will be able to determine what can we assurance insurance program, plan, calculate the sum assured, the method of calculation of the sum assured, recipients receive insurance and get to know various kinds of insurance such as health insurance, loss, motor vehicles and property.
- Investment Management. This material will surely become a favorite material of all of us. In this matter we will understand the basic concepts of investing, know the investment products, asset investment, allocating a simple stock, market and secondary market, mutual funds, bonds, gold and property investment.
- The Income Tax. Now, if this may be material that’s wants to avoid. But because there is already a liability inherent in each individual, inevitably we must understand how and what income tax, how to calculate income tax, income is not Taxable , income tax and tariff notice letter
- Management Of Pension Funds. In this material should be made we know why should set up pension funds, pension types, stages of retirement, what is done when calculating pensions and pension planning.
- Heritage Management. This material is not equally important for us to understand the best. Because surely we want our heritage property will be enjoyed by the beneficiary we calmly and peacefully without noise instead. Well this would introduce mater us about heritage, legal heirs, heirs, will (testament) and the Treaty of marriage.
If we consider the actual already lot of training/seminar that discuss one or some such material. There is even a more advanced and the cost is not cheap.
Wise Set A Regular Household Bills
Wise Set A Regular Household Bills
There are often late paying the phone bill, electricity, etc. not because of money, but do not back up because of the hectic bustle at the Office? Imagine anyway if the maturity of the Bill by the end of the week, whereas the workload and time taken to make it pay.
Consider a case study of a family of X with has a variety of routine bills are as follows:
- Home phone bills at Telkom
- Cable TV Bills
- Electric Bill
- GSM Postpaid Bills Husband
- GSM Postpaid Bill’s Wife
- Bill TAPS
- Internet Bills
- The Bills etc.
With the flurry of husband and wife who are both working, then it will surely pay the whole Bill ill-fitting in that routine maturities vary. Just a little late then it will certainly be subject to a fine.
Perhaps such conditions over much of that hit us, now how can I make the entire bills can be paid in a timely manner without having to hassle us? There are actually a few solutions that can be used are:
Payment via SMS/Internet banking. This way quite practical because we don’t have to pay the Bill because we queue can directly pay via MOBILE PHONE and computer. But with that kind of Bill that payment activity, of course we have to do over and over again.
Auto debt of savings account automatically. The advantage we need not bother to lining up in the Office where we pay each Bill, because the bank will automatically deduct an amount of money from our savings account balances automatically. But the problem is when a time our savings balance is insufficient, then of course the hassles that we try to avoid will reappear. In addition we should also routinely fill out your savings balance to cover your every activity of the auto debt done.
Auto debt of credit cards. The benefits are almost the same as the auto debt of a savings account. It’s just that there are some advantages of its own from credit card this is we don’t have to always fill your savings balance regularly so that it could cover the entire Bill. We are simply paying credit card bills every month which means it will pay off all bills that have been paid out of our credit card before. In addition to the perks will also continue to add gift points that are usually offered by a credit card.
Ok, now there’s no more reason to pay routine bills instead of morning-after …
The Secret To Success Manage The Family’s Finance
The Secret To Success Manage The Family’s Finance
The main problem there is always a family that are usually related to finance. Could be because of lack of money, the excess money:) or because of confused how to arrange the money income of whereas the need was always exceed income.
But the mouth of it all the key word is how to manage the family’s finance or personal with intelligent, meticulous and as best as possible. Due to financial problems set regardless of Your poor, medium or rich. Because anyone can manage his family’s finances, then one might say 50% of their already successful and unsuccessful in terms of financials.
For it in the writings of this time we will share one tip is taken from one of the gentlemen of the endorser My Family Accounting Gozali Ahmad. As for he gave a tips and tips how to keep a family secret of success in regulating financial family. As for the secret to success is by performing the following steps in order and discipline, including:
- Each time you receive a paycheck then most important initial steps you should do first is to pay the installment debt first. Why? Because the debt is the most important obligation must fulfill to another party are from banks and other financial institutions. Because the discipline you are paying in installments and ratings are a reflection of your good name in their eyes. Only once you are late paying the you will be entered in the list should be wary of black later. So keeping a good name as a debtor is very important here, as it will be useful later in the days to come. In addition also with prioritizing this installment pay, meaning we’ve appreciated our creditors have been kind enough to lend money to us.
- After paying the debt repayments, the next you do is tithe or give religious donations. so? Yes this is one evidence of our gratitude to Allah, God Almighty who has given the gift of luck to all of us, so that we can do everyday economic activity without lack smoothly. By allocating funds specifically for this tithe then it surely Allah will increasingly add grace and abundant sustenance to us. Do we want more and received by the Creator and giver of Sustenance we?
- After the tithe again huh? Next are not equally important is setting aside a minimum of 10% of your income to a savings/investment. Wow, why would in front of ya? Instead of just saving it at the end of an alias in case there rest?
He …he …he … that’s one of our bad habits waiting if there was the rest of the money at the end of the month, when in fact almost always there is no remaining no? That means we never would have been able to save. Well, now the trend is good saving habits and at the front, with a cut right off every time you receive a salary/income. For more information about what and how the discipline in saving this already we explain in a previous article entitled “Saving Tips For Earning . - Well this last step certain new we like together i.e. Please spend money salary/income left over) Please we spend to meet the various needs of the family routine like kitchen shopping, meals, side dishes, insurance, child’s school, recreation, buy another shirt and buffet) Nice isn’t it? Yes of course it shouldn’t be you do because we had already fulfilled all the important outposts that could lead to chaotic financial conditions such as family is happy to bide time pay installment debt, forget the tithe and didn’t get to save money because it was running out of money and expect the rest of the first. And by following the steps from 1-4 above of course we all will reach success in organizing the family without financial worry and stress.
Priority Measures Pay Off Your Debt
Priority Measures Pay Off Your Debt
Have a good side and a debt there is also the downside. On the bright side if utilized properly and can actually help us to speed up your development effort, make a cashless financial transactions or also help in urgent circumstances. But rather when it is not managed properly, then debt can turn into a frightening scourge that could make life not quiet, adding to the enemy and chased debt collector.
For that make sure we already owe prior to measuring capacity to pay it off. For determining the scale of priorities when you already have debts, then the following are tips on how to determine the priority of payment of mandatory we fulfill hereunder:
Priority i: get rid debt that is urgent, namely the high debt, high yield and is essential for the smooth running of day-to-day activities. For example, (home) or CAR LOAN (vehicle) that if we pay embattled fines could lead to prompt repayment led to increasingly high plus the possibility to confiscated that led to us exile from home and mobility of our productive things to be annoyed.
Priority II: pay debt related to the interests of the family. For example if we have a debt for school children. Because if not paid then the chances our child will be expelled from school. Will certainly be increasingly make more and more problems instead of.
Priority III: credit card debt. Actual credit card debt is easy easy easy-difficult, because if it does not have the money to immediately pay off, we just pay 10% used to be (although this is not recommended!). Hard to say, because of the level of interest rates are very high, especially if late paying the late fee then smothering the chest) Well, if you have credit card debt more than one, then aggregating and flowering of the highest first. But to better be safe, use a credit card just to make it easy for your payment transactions. Don’t ever assume that credit card card is “extra money”. Try directly paid off before maturity!
Luckily today there is a software tool that facilitates Your My Family Accounting to monitor the use of credit cards. So with the hopes you don’t over limit in using your credit card! Good luck and wisdom in debt …
